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ItsMeShitty

  33 months ago

Why Return?

I waited 1 month for my payment but they returned it
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mimz892

  33 months ago
i could not even see my first converted points for paypal, its not in the history. but it deducted my points. whats goin on with this? Reply
0 comments

gvillagara

  33 months ago
Same with mine, i've waited for a month but due to system error the points that we redeemed for reward were returned back. Reply
0 comments

enaj27jane

  33 months ago
Check Toluna's announcement one day ago:
Toluna Office Diary : Processing of PayPal
Hello,
Please be informed that due to our system error, some PayPal redemption have been cancelled and the points were refunded to their account.
To those affected members. we apologize for this inconvenience and we would like to inform you that you can request a new one and it will be process accordingly within 6 weeks. However, to those unaffected members, we will try to process your requests as soon as we can, however, expect that there might be some delays and prolonged waiting period from original 6 weeks.
We appreciate your patience and understanding.
Once again, we are sorry for all the inconvenience caused.
Kind Regards
Toluna Support Team
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